x500 Legal Notice
We at x500 operate an online entertainment platform available only in jurisdictions where local law permits such services. This legal notice outlines our commitments to account holders, the scope of our operations, and the responsibilities users bear when accessing our platform. Our service spans football markets, live-dealer tables, slot games, and esports betting, supported by payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks mobile banking, local payment, online payment, and e-wallet.
We describe our platform plainly: what we offer, how account verification works, how deposits and withdrawals function, and what our obligations are to users. We do not claim licenses in any specific country, nor do we market our services as available to any particular jurisdiction. Access to x500 is restricted by geography and local law. Users must verify independently that their use of our platform complies with the laws of their own location.
Service Availability and Jurisdiction
Our services are available only where applicable law permits. We do not offer our services in jurisdictions where online wagering is prohibited by statute. Users across Indonesia—including Jakarta, Surabaya, Bandung, and Medan—may access x500 subject to their local regulations. However, we make no representation that our services are legal everywhere within Indonesia or any other region. Each user is solely responsible for verifying that access to and use of our platform complies with the laws of their own jurisdiction.
We do not hold licenses issued by any government or gambling regulator. We do not claim oversight by any state authority. Our operations are conducted according to our own terms of service and privacy practices, which are set out in full on our platform. If you are uncertain whether you may legally use x500 in your location, do not proceed. Contact your local legal counsel or regulatory body.
Account Eligibility and Verification
To create an account on x500, users must meet our eligibility criteria. We require identity and address verification before deposits or withdrawals are processed. Acceptable forms of verification include government-issued identity documents and utility bills or bank statements showing a residential address. Our verification team reviews submissions within standard processing windows; no exact timeframe is guaranteed.
Users must be the sole account holder and must not operate multiple accounts. Any account found to breach these terms is subject to suspension. We reserve the right to request additional documentation at any time for anti-money-laundering and know-your-customer (KYC) compliance. Users who cannot or will not provide verification cannot use our platform.
Deposits, Withdrawals, and Payment Methods
We support deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, and e-wallet. Deposit processing times vary by payment method; we do not guarantee instant crediting. Withdrawal requests are subject to verification checks and are processed according to our standard procedures. Users may encounter delays if additional identity or transaction documentation is required.
We do not set fixed withdrawal limits or processing windows. Each request is reviewed individually. If a withdrawal is declined or delayed, we will notify you through your x500 account. You may contact our support team for details on the status of your request. All financial transactions are recorded in your account statement, accessible at any time via your account dashboard.
Data, Privacy, and Legal Inquiries
Our privacy practices are detailed in our full privacy policy, available on this site. We collect and process personal data necessary to operate your account, verify your identity, and comply with legal obligations. Data is stored securely and accessed only by authorised personnel. We do not sell or rent user data to third parties. If you have questions about how your data is handled, consult our privacy policy or contact our support team.
For legal questions, regulatory inquiries, or notices regarding x500, users and authorities may contact us through the contact channels listed in our footer or terms of service. We respond to all lawful requests according to applicable timelines. We are not responsible for delays caused by incomplete or unclear communications.
This legal notice is current as of the date shown on our website. We may revise it at any time. Continued use of x500 after any revision constitutes your acceptance of the updated notice. If you do not accept these terms, you must discontinue use of our platform immediately.