Open an account on x500
Why open an account with x500
- Deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet and Indonesian banks mobile banking, local payment, online payment, e-wallet
- Live football markets covering Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League and World Cup
- Live-dealer tables—blackjack, roulette, baccarat, Dragon Tiger—with multi-camera studios
- Slot games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger and Mahjong Ways
- Account verification through KYC documentation and withdrawal processing to your registered bank account
- Available only where applicable law permits
Account opening process on x500
When you open an account on x500, we collect your username, email address, phone number and password during registration. You agree that all information you provide is accurate and current. After account creation, we send a verification email to confirm your address. You then log in and complete KYC (Know Your Customer) verification by uploading a government-issued ID—national card, passport or driving licence—and a proof of address such as a utility bill or bank statement.
Once your KYC is approved, typically within one business day, your account is cleared to deposit and withdraw. You can then access deposit options through your account menu. We support DANA, e-wallet, mobile banking, local payment, online payment and e-wallet as direct wallet transfers, as well as bank transfers to mobile banking, local payment, online payment and e-wallet. When you select a payment method, you enter the deposit amount and follow the payment provider's authentication flow. Deposits are credited to your x500 account balance in real time.
Withdrawals are processed to your registered bank account. You initiate a withdrawal request through your account, specify the amount and confirm your destination bank details. Processing times vary by bank—mobile banking and local payment typically clear within one to two business days, while online payment and e-wallet may extend processing to two to three days. Your withdrawal request is subject to verification windows and daily frequency limits. If a withdrawal is delayed, our support team investigates whether your destination bank has placed a hold, whether your KYC documentation has expired, or whether you have exceeded the daily withdrawal limit for that calendar day.
Our services are available only where applicable law permits. Users across Indonesia—including Jakarta, Surabaya, Bandung and Medan—may access x500 subject to their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited by statute. When you open an account, you confirm that you are of legal age in your jurisdiction and that your access and use of x500 comply with local law.