Member login to x500
Access your x500 account
- View your deposit and withdrawal history across DANA, e-wallet, mobile banking, local payment, online payment, e-wallet and bank transfers
- Access live football markets for Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League and Premier League
- Join live-dealer tables including blackjack, roulette, baccarat and Dragon Tiger with multi-camera studios
- Play slot games—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways and esports markets
- Manage your account settings, KYC verification status and security preferences
- Available only where applicable law permits
How to access your x500 account
When you log in to x500, enter the username or email address you registered with and your password. If you are logging in from a new device, you may be asked to verify your identity using a code sent to your registered email or mobile number. Once verified, your account dashboard displays your current balance, recent transactions, and available deposit and withdrawal options.
Your x500 account shows your transaction history for all deposit methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet and transfers to mobile banking, local payment, online payment and e-wallet. You can filter by date range and payment method to review specific deposits or pending withdrawals. If you initiated a withdrawal and need to track its status, your account page displays the requested amount, destination account, submission time and current processing stage.
From your account settings, you can update your registered email address and phone number, review your KYC verification status and upload replacement identity documents if your current verification has expired. If your KYC approval has lapsed, you must resubmit documentation before you can withdraw funds. Your password can be changed at any time through the security section of your account.
If you forget your password, use the forgot-password link on the login page. We send a reset link to your registered email address. Click the link, enter a new password and confirm it. If you no longer have access to your registered email address, contact our support team with proof of identity to restore account access. Password resets typically complete within a few hours during business hours.